A: Once we received your payment, your order will be shipped within 1-2 business days.
Q: Do I need a company name and a sellers permit to create an account?
A: If you have a sellers permit, please fill it in. If no, you can put N/A in both fields.
Q: What payment method(s) do you accept?
A: We accept Credit card(Visa, Master, Discover) and Paypal(Confirmed addresses only).
Q: Do you accept international order?
A: Sorry, we don't take international orders.
Q: Do you ship to Hawaii/Alaska?
A: Yes, we ship to anywhere in the US with a vaild street address. No P.O. box address.
* Please do understand that shipping will be higher if ship to Hawaii/Alaska. *
Q: Where can I find my invoice?
A: When you receive your package, the invoice will be taped on the outside of your package. Or you can log in your account to check your order history.
Q: What shipping method(s) do you use?
A: All orders will be shipped by UPS Ground.
However, you can let us know if you prefer using freight companies such as UNITED CARGO LOGISTICS INC. or EDI EXPRESS INC. for bulk orders.
